DATA PROTECTION POLICY
The following document outlines the data protection policy of JOSHU LLC regarding the collection, processing, and use of personal data on the website www.joshu.online.
As the publisher of www.joshu.online and the data controller, JOSHU LLC collects and processes personal data in the course of its commercial activities, including the operation of its online sales service.
By providing personal data, users consent to its collection and processing for purposes including, but not limited to, order management, marketing communications, and website analytics.
This policy applies to all personal data provided to JOSHU LLC.
1. GENERAL INFORMATION
JOSHU LLC may collect personal data when users subscribe to newsletters, create accounts, place orders, or otherwise interact with the website. This processing is conducted in accordance with JOSHU LLC’s contractual obligations, legitimate business interests, and legal compliance requirements.
All personal data collected is subject to applicable U.S. data protection laws and state regulations.
2. TYPES OF DATA COLLECTED
JOSHU LLC collects and processes the following categories of personal data:
Identity and Contact Information: Name, email address, telephone number, shipping and billing addresses.
Transaction Data: Order details and payment confirmations processed via WooCommerce Payments.
Marketing and Tracking Data: User interactions with the website, including engagement with marketing materials, advertising tracking, and analytics data collected via Google Analytics 4 and Meta Pixel.
Technical Data: IP address, browser type, device type, and cookies.
3. PURPOSES AND LEGAL BASIS FOR PROCESSING
JOSHU LLC processes personal data based on the following legal grounds:
Contractual Necessity: Processing is required to fulfill product orders, manage user accounts, and provide customer service.
Legitimate Interest: Data is processed to improve website functionality, analyze user behavior, and prevent fraud.
Consent: Users opt in to receive marketing communications, including newsletters and promotional materials, and may withdraw consent at any time.
Legal Obligation: Data is retained to comply with tax, accounting, and regulatory requirements.
4. DATA RETENTION PERIODS
Personal data is retained in accordance with the following timeframes:
Order and Transaction Data: Retained for two years from the date of delivery for customer service and dispute resolution purposes.
User Accounts: Retained for one year following the last account activity.
Marketing Data: Retained for a maximum of two years unless the user opts out.
Website Analytics Data: Retained for up to 14 months.
Where legally required, data may be retained for extended periods to comply with applicable laws and regulations.
5. USER RIGHTS AND REQUESTS
Users have the right to:
Access their personal data.
Request rectification of inaccurate data.
Request deletion of personal data.
Object to data processing for marketing purposes.
Request data portability in a structured format.
To exercise these rights, users may contact JOSHU LLC at [email protected] or submit a request via joshu.online/contact/. All requests will be processed within 30 days.
Users are advised that objection to data processing may limit the availability of certain services, including order fulfillment.
6. THIRD-PARTY DATA SHARING
JOSHU LLC discloses personal data only when necessary and in the following circumstances:
Payment Processing: Secure transactions are processed through WooCommerce Payments.
Marketing and Analytics: User interactions are analyzed using Google Analytics 4 and Meta Pixel.
Shipping and Order Fulfillment: Shipping carriers receive necessary details to facilitate deliveries.
Legal Compliance: Data is disclosed to governmental authorities when required by law.
JOSHU LLC ensures that all third-party service providers adhere to applicable data protection regulations.
7. DATA SECURITY MEASURES
JOSHU LLC implements appropriate technical and organizational security measures, including:
SSL Encryption to protect data during transmission.
Access Controls to limit internal access to personal data.
Secure Payment Processing through third-party providers.
Fraud Prevention Mechanisms to detect and mitigate unauthorized activities.
While JOSHU LLC implements stringent security measures, users acknowledge that no method of electronic transmission or storage is entirely secure.
8. CHILDREN’S DATA POLICY
JOSHU LLC does not knowingly collect or process personal data from individuals under the age of 13. If it is determined that such data has been collected, JOSHU LLC will take immediate steps to delete it. Parents or guardians may request removal of such data by contacting [email protected].
9. COOKIES AND TRACKING TECHNOLOGIES
JOSHU LLC utilizes cookies for the following purposes:
Essential Functionality: Necessary for website performance and security.
Analytics and Performance Monitoring: Data collection via Google Analytics 4 and Meta Pixel.
Marketing and Advertising: Used to optimize advertising campaigns and retarget users.
Users may configure browser settings to control cookie storage or opt out via the website’s cookie settings page.
10. CONTACT INFORMATION
For any inquiries regarding this Data Protection Policy, users may contact JOSHU LLC via the following:
Email: [email protected]
Online Form: joshu.online/contact/
11. POLICY UPDATES
JOSHU LLC reserves the right to update this policy at any time. Any modifications will be published on this page. Continued use of the website and services constitutes acceptance of any revised policy terms.